Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request customer support, or otherwise communicate with us.

Personal Information

• Name and email address
• Account credentials
• Profile information
• Communication preferences

Usage Information

• Documents uploaded and processed
• Search queries and interactions
• Usage patterns and analytics
• Device and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process documents and provide AI analysis
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of certain communications
• Request a copy of your data
• File a complaint with data protection authorities

7. Cookies and Tracking

We use cookies and similar technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings.

8. Third-Party Services

Our service may integrate with third-party services (such as cloud storage or AI processing). These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@kbassistant.com
Address: [Your Company Address]
Data Protection Officer: dpo@kbassistant.com